Health Care Service Corporation (HCSC) is the largest customer-owned health insurance company in the United States.

Insurance

Health Care Service Corporation

Health Care Service Corporation's headquarters in Chicago, IL, United States

Maurice Smith

Mike Frank

Derek Robinson

Opella Ernest

Manika Turnbull

Arun Prasad

James Walsh

Todd Hoffman

Hannah Alphs Jackson

Aimee Ellis

Jill Wolowitz

Tara Dowd Gurber

Scott Bender

Dr. Ashley Cottone

Tanya Mena Lewandowski

Flavia Pistone-Duffy

Charles Stuart

Flavia Duffy

Matthew Martin

Catherine Nelson

Kevin M. Cassidy

The Leadership Team at Health Care Service Corporation (HCSC) is responsible for setting the strategic direction and overseeing the operational execution of the company’s initiatives across its various markets. Composed of top executives, including the CEO, CFO, and department heads, the team collaborates to navigate legal, financial, and clinical considerations, ensuring that HCSC effectively meets the healthcare needs of its members while driving innovation and growth. Their collective expertise guides policy development, enhances customer service, and fosters partnerships to maintain HCSC's position as a leader in customer-owned health insurance.

Leadership Team

The Presidents and Company Officers team at Health Care Service Corporation (HCSC) is responsible for setting overall company strategy, overseeing diverse business units, ensuring regulatory compliance and legal integrity, managing financial health, and driving operational efficiency. This executive leadership group collaborates to enhance customer service, optimize human resources, and expand market presence across various regions and specialized plans such as Medicare and Medicaid.

Presidents and Company Officers

The Senior Management Team at Health Care Service Corporation (HCSC) is responsible for overseeing the strategic direction, operational efficiency, and overall performance of the company. This team collaborates to manage key functions such as human resources, IT product development, project management, financial analysis, actuarial services, legal support, medical management, data engineering, and internal audit, ensuring that HCSC delivers high-quality health insurance services to its members.

Senior Management Team

The Management and Operations team at Health Care Service Corporation (HCSC) orchestrates and oversees critical functions that sustain and enhance organizational efficiency. They manage quality assurance, DevOps platforms, internal audits, reporting, supplier operations, regulatory compliance, specialty market programs, contract operations, major accounts, Medicaid quality, financial reporting, performance management, advanced analytics, paralegal activities, finance, and credentialing operations. This team ensures that all aspects of the company's operations align with strategic goals, regulatory requirements, and performance standards to deliver high-quality health insurance services.

Management and Operations

The Product Management Team at Health Care Service Corporation (HCSC) is responsible for developing and managing the company's diverse health insurance products. The team focuses on strategy formulation, design, implementation, and continuous improvement of product offerings to meet client commitments and market demands. They work closely with different departments to ensure innovative and high-quality health insurance solutions that align with corporate objectives and regulatory requirements.

Product Management Team

The Account Management Team at Health Care Service Corporation (HCSC) develops and maintains strategic relationships with key clients, ensuring their health insurance needs are met through tailored solutions and effective contract management. This team collaborates closely with clients to provide personalized service, handle complex agreements, and facilitate underwriting, thereby driving customer satisfaction and retention.

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Health Care Service Corporation

Org chart

Teams

Leadership Team

Presidents and Company Officers

Senior Management Team

Management and Operations

Product Management Team

Account Management Team

Offices

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Health Care Service Corporation

Org chart

Teams

Leadership Team

Presidents and Company Officers

Senior Management Team

Management and Operations

Product Management Team

Account Management Team

Offices

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