Paul B is a Genesys Cloud Engineer currently working at HCA Healthcare, where they serve as a Senior Configuration Analyst. Previously, they held roles at companies including Daimler Truck North America and iStream Technologies, focusing on designing call flows and managing VoIP functionalities. With a background in JSON and JavaScript, Paul B has contributed to innovative contact center solutions and continues to expand their knowledge while pursuing a Master of Science in Information Technology at Campbellsville University. Their expertise in network communications further enhances their capabilities in IT infrastructure.
Location
Memphis, United States
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