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Letícia Lopes is a Senior Manager of Communications and Operations for Latin America and an Executive Assistant, currently working at Hays since 2022. They previously held various roles at Hays, including Office Manager and Facilities Manager for Latin America. Letícia began their career in the hospitality industry at Hotéis Everest S.A, where they worked in multiple areas from 2007 to 2009. They earned a degree in Hotel Administration from Universidade Estacio de Sá between 2006 and 2009.