Hastings Group is a fast growing, agile, digitally focused general insurance provider providing services to the UK car, van, bike and home insurance market. Big enough to compete but small enough to grow, the Group has strong relationships with all major price comparison websites, a cost effective digital marketing model and a focus on customer retention.

Hastings provides refreshingly straightforward products and services to UK car, bike, van and home insurance customers.

A multi-award winning business, Hastings has over 2.7 million customers and over 3,400 colleagues. 

The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling.

Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.

Insurance

Hastings Direct

The East Sussex office focuses on claims management, customer service, and sustainability in the insurance and technology sectors.

East Sussex

Hastings Direct's headquarters in East Sussex, United Kingdom

This department oversees the processing, assessment, and resolution of insurance claims.

Claims Management

This department specializes in assisting customers with inquiries, issues, and providing guidance related to products and services.

Customer Support

This department focuses on analyzing data and providing insights to inform business decisions.

Data Analysis

This department focuses on overseeing and optimizing operational processes to ensure efficient delivery of services.

Operations Management

This department focuses on analyzing and interpreting complex data to drive decision-making and strategies.

Data Science

This department focuses on strategy, analysis, and management of pricing structures to optimize revenue and market competitiveness.

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People (36)

Jobs (0)

Other teams

Customer Support

Data Analysis

Operations Management

Data Science

Pricing & Analytics

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People (36)

Jobs (0)

Other teams

Customer Support

Data Analysis

Operations Management

Data Science

Pricing & Analytics

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