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James Vaughan-Smith is a senior business operations leader in the market research industry, specializing in strategic operations, compliance, and scalable business infrastructure. With over a decade of experience in the UK market, they have overseen critical functions in compliance, quality, IT, logistics, and project delivery. Currently, as Executive Director and VP of Business Operations at HarrisX, James drives operational excellence and translates business strategy into execution while championing people-first operations. Previously, James held roles as Operations Director and Operations Manager at Northstar Research Partners, contributing significantly to operational strategy and quality management.