We are the cruise industry’s first choice retail partner, and holder of the ‘Cruise Retailer of the Year’ title for the last 2 years from the DFNI Frontier Awards.
 
Our purpose lies in making every cruise better, from a specialist understanding of guest dwell time and how to work with it, to unparalleled levels of data and insights gathered from ships across the globe, best in class marketing and merchandising skills, and a global logistics model that means we literally never miss the boat. We are champions of sustainability, pursuing BCorp status and investing in significant carbon reduction and efficiency projects across our business.
 
Everything is underpinned by our ‘Quaternity’ model, which is our partnership between cruise line partners, brand partners, guest insights and our Harding+ expertise to ensure every ship’s retail model is bespoke, relevant and designed to land impact and success for all parties. With central hubs in Bristol, Miami and Sydney we enable a collaborative approach like no other.
 
We currently work with 16 cruise brand partners across the globe, including more than 90 cruise ships and 300+ forward-thinking shops on board. We employ over 200 team members landside and over 1,200 shipboard, meaning we can justifiably champion our status as diversity and inclusion champions, helping to live the “+” in our name at all touchpoints of how we operate.


Retail

Sustainability

Travel & Leisure

Harding+

Harding+'s headquarters in Bristol, United Kingdom

This department focuses on the design, development, and maintenance of watches.

Watch Division

This department oversees the management and execution of retail activities, ensuring efficient store operations and sales performance.

Retail Operations

This department focuses on driving sales performance and managing sales processes to enhance customer engagement and maximize revenue.

Sales Operations

The Sales and Retail Management team at Harding+ oversees the strategic sales initiatives and retail operations aboard partnered cruise ships. This includes managing boutique engagements, driving luxury sales, coordinating specialized product sales like liquor, and ensuring efficient retail management and support across all shops. The team is integral in gathering and utilizing guest insights to enhance the retail experience and implementing best-in-class merchandising and marketing strategies to drive revenue and guest satisfaction. They work collaboratively with various stakeholders to maintain a seamless and impactful retail environment on over 90 cruise ships globally.

Sales and Retail Management

The Merchandising Team at Harding+ is responsible for curating and managing the on-board retail experience across our fleet of 90+ cruise ships. This includes selecting and sourcing a diverse range of products tailored to passenger demographics, optimizing visual displays to enhance guest engagement, and utilizing data-driven insights to ensure product relevance and maximize sales. They collaborate with brand partners and other internal departments to deliver a bespoke retail model that aligns with our ‘Quaternity’ approach, ensuring each cruise line partner's specific needs are met efficiently.

Merchandising Team

The Leadership Team at Harding+ is responsible for setting the company's strategic direction, driving business growth, and ensuring alignment with our core values and purpose. This team oversees executive decision-making, cultivates relationships with cruise line partners and brand partners, and steers initiatives that enhance guest experiences and operational excellence. They play a key role in championing our sustainability goals, diversity and inclusion efforts, and advancing our position as the leading retail partner in the cruise industry.

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People (10)

Jobs (0)

Other teams

Retail Operations

Sales Operations

Sales and Retail Management

Merchandising Team

Leadership Team

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People (10)

Jobs (0)

Other teams

Retail Operations

Sales Operations

Sales and Retail Management

Merchandising Team

Leadership Team

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