Mark E. has extensive experience in loyalty, customer experience, and CRM initiatives across various organizations. At Munro Footwear Group, Mark served as Group Head of Loyalty & Customer Experience and Group Head of Loyalty, CRM & Analytics, where responsibilities included enhancing the loyalty program and optimizing customer engagement through data-driven strategies. Previous roles include Customer Liaison Manager at Foxtel, Marketing & CRM Analyst at Results Direct, and Group CRM & Analytics Business Lead at Fusion Retail Brands, alongside senior positions in marketing analysis at Nintex and leadership at GPC Asia Pacific, where Mark directed marketing automation and performance marketing teams. Mark holds a Bachelor's Degree with Honours in Marketing from La Trobe University and an MBA from the University of Melbourne - Melbourne Business School.
Location
Melbourne, Australia
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