Lauren DeSoiza is a dynamic support leader with extensive experience in designing and implementing strategies that enhance customer experiences and foster loyalty. They held various roles at HubSpot from 2017 to 2018, culminating in leadership positions focused on scaling customer support teams across the Americas. Currently serving as Vice President of Global Customer Support at Gong since 2024, Lauren previously served as Vice President of Product Support at Podium from 2022 to 2024. Lauren earned a Bachelor of Science in Business Administration and an MBA from Babson College, equipping them with the skills to drive results and cultivate diverse and inclusive teams.
Location
Waltham, United States
This person is not in the org chart
This person is not in any teams
This person is not in any offices