Timely is a privately held company that provides an appointment booking software. It enables users to effortlessly manage their appointments, clients, sales, staff, stock, and reporting. Users can create the perfect client experience with online bookings, deposits, payments, Afterpay, gift vouchers, and automatic SMS or email reminders. Thecompany was founded in 2012 and is headquartered in Dunedin.

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Timely

Timely's headquarters in Dunedin, New Zealand

Richard Simes

Arina Kukovkina

Kieran Prisk

Stuart McLean

Debbie Moore

Oliver Smith

Anita Corbran

Fallon Savery

Sophie Whinnett

Mark Biesheuvel

Emma Watson

Tarun Sharma

Neil Brown

Jithmal Demuni

Tom Ward

Meghna Hall

Amanda Judd

Katherine Leith (née Bush)

Michael Specht

Sarah Lambourne

The Software Engineering Team at Timely is responsible for developing and maintaining the core appointment booking software. This includes building user-friendly front-end interfaces, ensuring robust back-end functionality through .NET, and developing mobile applications for iOS. The team also focuses on data management, system reliability, and quality assurance to deliver a seamless and dependable experience for users managing their appointments, payments, and communications.

Software Engineering Team

The Technology and Engineering team at Timely is responsible for developing, maintaining, and securing the appointment booking software platform. This includes overseeing data and analytics, ensuring IT infrastructure efficiency, managing engineering projects, maintaining software quality, importing client data, and automating revenue systems. They play a crucial role in enhancing platform performance, data security, and providing a seamless client experience through technological innovation and robust engineering practices.

Technology And Engineering

The Leadership Team at Timely is responsible for steering the company's strategic direction, overseeing product development, enhancing revenue streams, managing regional operations, and ensuring technological excellence. They focus on optimizing customer experience, operational efficiency, and market expansion to drive the company's growth and success.

Leadership Team

The Product and Marketing Team at Timely is responsible for developing and promoting the appointment booking software. This team manages product development, design, and user experience to ensure a seamless client interaction. Additionally, they drive marketing strategies, branding, and automated campaigns to enhance market presence and user engagement. They work collectively to optimize product features and brand positioning, ultimately improving customer acquisition and retention.

Product and Marketing Team

The Customer Support and Success team at Timely is dedicated to ensuring that users have a seamless experience with the appointment booking software. They provide personalized assistance and troubleshooting as needed, guide small businesses in optimizing their use of the software, manage commercial partnerships and reseller relationships, and oversee payment-related inquiries. This team works collaboratively to enhance user satisfaction, foster client relationships, and drive the successful adoption of Timely’s solutions.

Customer Support and Success

The Customer Success Team at Timely ensures users maximize the value of their appointment booking software. They assist with data imports, provide personalized coaching, and offer strategic guidance to enhance client experience. This team works to retain users, drive adoption, and foster long-term customer relationships through tailored support and proactive engagement.

Customer Success Team

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Timely

Org chart

Teams

Software Engineering Team

Technology And Engineering

Leadership Team

Product and Marketing Team

Customer Support and Success

Customer Success Team

Offices

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Timely

Org chart

Teams

Software Engineering Team

Technology And Engineering

Leadership Team

Product and Marketing Team

Customer Support and Success

Customer Success Team

Offices

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