Emily Bergeron is a customer success professional currently serving as the Director of Customer Success, Global Strategy at Genesys. They have extensive experience in relationship management, strategy development, and maximizing customer retention, having previously held roles such as Senior Customer Success Manager at Salesforce and Associate Management Consultant at Trexin Consulting. Their career includes analyzing business reports at Falvey Insurance Group and managing multiple enterprise accounts across various industries at Genesys. Throughout their career, Emily has been recognized for their tenacity, diligence, and strong communication skills, focusing on fostering positive stakeholder relationships and achieving strong executive engagement. Emily is currently pursuing a degree at the University of Rhode Island.
Location
Chicago, United States
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