Melody Chien serves as a Senior Research Director at Gartner since November 2016, specializing in Data Quality and Metadata Management. Chien has a strong background in enterprise data management, highlighted by a role as Director of Enterprise Data Management at Lenovo, overseeing a team responsible for building an Enterprise Data Warehouse and managing data migration services during significant acquisition projects. Prior experience includes positions at Western Union as a Business Process Consultant, at PayPal as a Senior Business System Analyst managing data warehouse implementation for fraud prevention, and at SAP America as a Project Manager focusing on data migration and integration. Chien's career began as a Senior Technical Support Engineer at Commerce One. Chien's academic qualifications include a Master's degree in Management Information Systems from the University of Arizona's Eller College of Management. Notably, Chien also served as Conference Chair for the Gartner Data & Analytics Summit in Sydney in both 2019 and 2020.
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