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Tracey MacDonald is an experienced Account Manager currently working in the EquipmentWatch division of Fusable since February 2023. Previously, Tracey held the position of Senior Customer Success Manager at PGi from February 2022 to October 2022, managing GlobalMeet Collaboration clients and assisting with the Intrado migration. As a contractor for HCL Technologies from December 2020 to February 2022, Tracey managed clients for PGi's GlobalMeet Collaboration web application. Tracey's career at PGi from December 2008 to December 2020 included roles as Customer Success Manager and Account Manager, showcasing skills in sales, audio/web technology, B2B, and customer relationship management. Prior experiences include account management at Ikon Legal Document Services and a long tenure at American Messaging/Verizon Wireless Paging/AirTouch Paging in various roles from Retail Account Representative to Account Manager. Tracey MacDonald attended the University of Central Missouri from 1987 to 1989.