Freedom First is a member-owned, federally insured community financial institution headquartered in Roanoke, VA since its founding in 1956. What sets us apart is that our shareholders are our members — which means that we put our community first. In fact, while most banks evaluate their worth by how much money they keep, at Freedom First, we measure our value by how much we give back. This purpose drives our day-to-day operations at all levels of the organization. We believe that investing in the advancement, education, livelihood, and well-being of our team members is a key to our shared success and future growth. Our mission is "Helping People Prosper — Helping Communities Thrive," which we carry out by meeting the credit and savings needs of all consumers in our community, from persons of modest means and credit challenges to those with accumulated wealth and business enterprises. Find our social media policy here: https://www.freedomfirst.com/terms-of-use

Banking

Credit

Freedom First Credit Union

Freedom First Credit Union's headquarters in Roanoke, VA, United States

The Lynchburg 2 office focuses on providing comprehensive banking and financial services to businesses and wealth management.

Lynchburg 2

Blacksburg 2 serves as a financial services hub, offering banking and mortgage solutions to the local community.

Blacksburg 2

This department specializes in originating and managing mortgage loans for clients.

Mortgage Services

The Banking Operations team at Freedom First Credit Union plays a crucial role in ensuring the smooth and secure functioning of financial services. This team is responsible for managing fraud investigations, compliance with regulations, mortgage operations, collections, and supporting commercial lending activities. By focusing on operational efficiency and risk management, they help safeguard member assets while enhancing service delivery and contributing to the credit union's mission of community prosperity.

Banking Operations

The Leadership Team at Freedom First Credit Union is responsible for guiding the organization’s strategic direction and ensuring alignment with its mission of community support and member-focused service. This team collaborates to develop innovative financial products, manage risks, and drive community development initiatives, all while fostering a culture of well-being and growth among team members. Together, they work to enhance the credit union's impact on the community and maximize value for its member-owners.

Leadership Team

The Commercial Banking Operations team at Freedom First Credit Union focuses on delivering tailored financial solutions to local businesses and community members. This team works collaboratively to manage commercial lending processes, analyze credit risks, and build strong relationships with clients to support their financial needs. By prioritizing member service and community impact, they ensure that banking operations align with the credit union's mission of fostering prosperity and supporting community growth.

Commercial Banking Operations

The Marketing and Financial Counseling team at Freedom First Credit Union is dedicated to promoting financial literacy and well-being within the community. This team develops marketing initiatives that communicate the credit union's values and services while also providing personalized financial counseling to members, helping them make informed decisions about their financial futures. Through targeted outreach and educational programs, they empower individuals to achieve financial stability and prosperity, aligning with the credit union’s mission of fostering community growth and member success.

Marketing and Financial Counseling

This department focuses on providing and managing banking services, wealth management, and financial advisory for clients.

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People (3)

Jobs (0)

Other teams

Banking Operations

Leadership Team

Commercial Banking Operations

Marketing and Financial Counseling

Banking and Wealth Management

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People (3)

Jobs (0)

Other teams

Banking Operations

Leadership Team

Commercial Banking Operations

Marketing and Financial Counseling

Banking and Wealth Management

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