Forrester is an American market research company that provides advice on existing and potential impact of technology, to its clients and the public.

Research

Forrester

Forrester's headquarters in Cambridge, MA, United States

George F. Colony

Sharyn Leaver

Carrie Johnson

Nicholas Buck

Cliff Condon

Andrew Cox

Tony Saudek

Yigal Cohen

Joe O'Brien

Michael Facemire

Jobina Gonsalves

Ryan Darrah

Chris Finn

The Research and Analysis team at Forrester is responsible for delivering in-depth market insights and strategic advice regarding technology trends and their implications for clients. Comprising a diverse group of analysts and vice presidents, the team conducts rigorous research, analyzes data, and develops actionable recommendations to guide businesses in navigating complex technology landscapes. Their expertise spans various sectors, ensuring that clients receive tailored insights that drive informed decision-making and optimize customer experiences.

Research and Analysis

The Leadership Team at Forrester is responsible for setting the strategic direction and operational oversight of the company. Comprising key executives across various functions—including sales, research, marketing, and finance—they work collaboratively to drive innovation, enhance client engagement, and ensure financial performance. This team plays a pivotal role in guiding Forrester's research initiatives and aligning technological insights with market needs to deliver value to clients.

Leadership Team

The Sales and Account Management team at Forrester is responsible for building and nurturing relationships with clients, ensuring their needs are met through tailored market research insights and recommendations. This team drives revenue growth by managing accounts, identifying new business opportunities, and collaborating with clients to maximize the value of Forrester's offerings. Key functions include executing sales strategies, providing exceptional customer service, and ensuring client satisfaction to foster long-term partnerships.

Sales and Account Management

The Customer Success Team at Forrester is dedicated to ensuring clients maximize the value of their research and advisory services. This team proactively engages with customers to understand their needs, provide tailored solutions, and foster long-term relationships, ultimately driving customer satisfaction and retention. By acting as liaisons between clients and the company, they help clients navigate technology trends and leverage Forrester's insights effectively.

Customer Success Team

The Product Development and Engineering team at Forrester is responsible for designing, developing, and enhancing innovative technology solutions that align with market research insights. This cross-functional team collaborates to create and refine products, ensuring they meet client needs and industry standards while leveraging advanced engineering practices and quality assurance processes. Through strategic planning and continuous improvement, they aim to deliver impactful tools that support Forrester's mission of providing valuable technological advice.

Product Development and Engineering

The Talent Acquisition and Human Resources team at Forrester is responsible for sourcing, recruiting, and retaining top talent to support the company's growth and innovation in market research. They oversee the full recruitment lifecycle, develop strategies for employee engagement and retention, and manage compensation and benefits programs, ensuring that Forrester attracts and maintains a diverse and skilled workforce aligned with its technological expertise.

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Forrester

Org chart

Teams

Research and Analysis

Leadership Team

Sales and Account Management

Customer Success Team

Product Development and Engineering

Talent Acquisition and Human Resources

Offices

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Forrester

Org chart

Teams

Research and Analysis

Leadership Team

Sales and Account Management

Customer Success Team

Product Development and Engineering

Talent Acquisition and Human Resources

Offices

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