Focus Services is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management.

Outsourcing

Focus Services

Focus Services' headquarters in Roy, UT, United States

Paul Liljenquist

Bracken Mayes

Jan Santafede

Bill Wiser

Bryan Tesch

Benjamin Markland

The Operations Team at Focus Services plays a crucial role in ensuring efficient and effective call center operations. They oversee the implementation and management of processes that enhance customer relationship management and telesales activities. This team collaborates across various functional areas, from workforce management to finance, to optimize performance and drive improvement in service delivery.

Operations Team

The Leadership Team at Focus Services is responsible for guiding the strategic direction and operational excellence of the company. This team, comprised of key executives across technology, operations, finance, and marketing, collaborates to drive growth, enhance customer relationships, and ensure the delivery of high-quality call center services. By leveraging their diverse expertise, they aim to innovate solutions that meet client needs and elevate the overall performance of the organization.

Leadership Team

The Marketing Team at Focus Services is responsible for developing and executing strategic marketing initiatives to enhance brand visibility and drive customer engagement. They focus on promoting the company’s telesales and customer relationship management services through various channels, including digital marketing, community outreach, and design. The team also collaborates closely with sales to create targeted campaigns that foster client relationships and support revenue growth.

Marketing Team

The Software Development Team at Focus Services is responsible for designing, developing, and maintaining the software solutions that support the company's telesales and customer relationship management operations. This team collaborates closely to enhance system efficiency, streamline workflows, and implement innovative technology to improve client interactions, ensuring that the software infrastructure meets the dynamic needs of the business.

Software Development Team

The Human Resources Team at Focus Services is dedicated to recruiting, developing, and retaining top talent to support the company's growth in telesales and customer relationship management. They manage employee relations, drive training and development initiatives, and ensure compliance with safety regulations, fostering a productive and engaging work environment that aligns with the company's strategic goals.

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Focus Services

Org chart

Board & advisors

Teams

Operations Team

Leadership Team

Marketing Team

Software Development Team

Human Resources Team

Offices

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Focus Services

Org chart

Board & advisors

Teams

Operations Team

Leadership Team

Marketing Team

Software Development Team

Human Resources Team

Offices

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