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Olga Bikkulova is a CRM/Growth Specialist at naoo since November 2023, focusing on enhancing user experience and nurturing user relationships through various communication channels. Concurrently, Olga serves as an Email Marketing Specialist at Flyer-Club, where significant improvements in email deliverability and open rates were achieved. As the CEO of MyRUSkey, Olga established an online school for foreign learners of Russian, assembling a talented team of teachers. Previous experience includes roles at UCHi.RU and Коалиция, where effective email marketing strategies were developed for large user bases. Olga has a strong background as an Email Marketing Specialist at ЦТР "Гуманитарные технологии," contributing to substantial growth in subscriber lists. Earlier in career, Olga worked as a Computer Linguist, developing media monitoring solutions. Currently pursuing a PhD in Sociolinguistics at the University of Bern, Olga holds a Specialist degree in Philology from Lomonosov Moscow State University.