Thomas Cassese is an accomplished professional with extensive experience in client services and product management within the financial services sector. Currently serving as a Senior Client Services Specialist at Fitch Solutions since August 2018, Thomas has a proven track record of enhancing customer support and product accuracy. Previously, in a role as Associate Director at S&P Global Market Intelligence, Thomas managed a team that provided operational support for a significant ratings and research product line, achieving improved customer satisfaction and response times. Thomas's career also includes roles at Fitch Ratings and Standard & Poor's, where responsibilities encompassed product management and client support. Thomas holds a Bachelor of Business Administration from Pace University’s Lubin School of Business.
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