Yadav Ashish is a Senior Production Support Engineer and UAT Analyst at FIS since October 2014, with extensive experience in application automation, API-related applications, and disaster recovery setups for applications and servers. Responsibilities also include project coordination with developers and providing L2 and L3 production support, utilizing tools such as JIRA, CR, and Service Now for ticket management. Prior to FIS, Yadav Ashish worked as an SQL DBA and production support specialist at Keeptrak Research Labs from September 2013 to August 2014, where tasks involved generating reports through SQL queries and maintaining client databases. Yadav Ashish holds a Master’s Degree in Information Technology from Thakur College of Engineering & Technology, completed between 2011 and 2013.
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