Wei Kit Chang is an IT Configuration Management Process Manager and CMDB Data Modeler with over a decade of experience in ITIL processes, particularly focusing on service integration and management. Wei has worked with notable organizations including FIS, Standard Chartered Bank, and DXC Technology, where they specialized in cloud service configuration management and the implementation of service models for various platforms. Currently, Wei is enhancing the Configuration Management process at FIS, aiming to align it with industry practices and improve service integration. Wei holds a Bachelor's degree in Computer Science from Universiti Tunku Abdul Rahman.
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