The UK's official expert in sorting out problems with banks, insurance, PPI, loans, mortgages, pensions and other money and financial complaints

Finance

Financial Ombudsman Service Limited

This department oversees the strategic direction and compliance of the organization through its board members.

This department specializes in conducting thorough investigations to uncover facts and resolve issues across various domains.

This department addresses and resolves complaints, ensuring fair treatment and accountability within the organization.

This department specializes in the evaluation and resolution of cases through adjudication processes.

This department focuses on managing and optimizing the workforce and operational processes related to employee functions.

This department focuses on enhancing employee skills and knowledge through training programs and educational resources.

This department manages internal and external communications to enhance engagement and inform stakeholders.