Ashley Pells possesses extensive experience in communications and quality improvement within the financial sector, demonstrating a progressive career at the Financial Ombudsman Service since December 2010. Roles held include Quality Improvement Manager, External Communications Manager, and Strategic Communications Manager, among others, showcasing a diverse skill set in policy, communications, and consumer advocacy. Prior experience includes a position as Loan Administrator/Supervisor at Crown Mortgage Management from June 2008 to December 2010. Ashley Pells holds a Bachelor of Science (BSc) degree in Film Production Technology from the University of Staffordshire, completed between 2004 and 2007.
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