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Lauren Johnson is an experienced Client Relationship Manager currently serving as the Director of U.S. ETF Product Strategy at Fidelity Investments since 2021. With a robust background in investment management operations and accounting, Lauren previously held roles as VP of Client Relationship Manager and AVP of Fund Controller at ALPS, where they managed client accounts and oversaw fund administration services. Lauren began their career as an Audit Associate at PwC, focusing on financial services clients. They earned a Bachelor of Science in Accounting and Finance from Colorado State University in 2003.