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Eric French, CRM, is the Vice President and Head of Records and Information Management at Fidelity Investments, where they lead a global Records and Information Management program. With over 30 years of experience in program and project management, Eric specializes in compliance governance and developing scalable records management solutions that adapt to the rapidly changing digital landscape. They have held various roles at Fidelity, including Compliance Director and Practice Owner, and have been instrumental in implementing policies and training to ensure regulatory compliance across the firm. Eric's educational background includes studies at Miami University, and they have earned notable certifications, including the Certified Records Manager designation.