Aubrey Jones is a Director at Fidelity Investments, where they have utilized over 20 years of call center management experience to enhance customer service automation and operations management. Currently, Aubrey also serves as a firefighter at the Briaroaks Fire Department. Previously, they held various leadership roles, including Call Center Manager at Appliance Warehouse and Contact Center Director at New Leaf Service Contracts, LLC. Aubrey earned a degree in Business/Corporate Communications from the University of Texas at Arlington.
Location
Dallas, United States
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