Fidelity Communications provides high-speed internet, cable television and phone service to residential and business customers in the greater Arkansas, Louisiana, Missouri, Oklahoma and Texas areas. 

Internet

Telecommunications

Fidelity Communications

Fidelity Communications' headquarters in Sullivan, MO, United States

Julie Laulis

Mike Davis

The Technical Support Team at Fidelity Communications assists residential and business customers by troubleshooting and resolving issues related to high-speed internet, cable television, and phone services. This team is responsible for maintaining service stability, performing on-site and remote diagnostics, and ensuring seamless communication between customer support and field technicians. They also collaborate on system upgrades and network optimization to enhance service quality and reliability.

Technical Support Team

The Sales Team at Fidelity Communications is responsible for driving revenue growth by identifying and securing new residential and business customers for the company's high-speed internet, cable television, and phone services. They also focus on maintaining and upgrading existing accounts, training customer service representatives, and ensuring a smooth sales operations process to enhance customer care and satisfaction across the Arkansas, Louisiana, Missouri, Oklahoma, and Texas areas.

Sales Team

The Technical Team at Fidelity Communications ensures the seamless operation and enhancement of high-speed internet, cable television, and phone services. This team is responsible for developing and maintaining software systems, overseeing technical operations and infrastructure, managing regional network hubs, leading technical support, and planning and implementing outside plant (OSP) engineering projects to ensure reliable service delivery to customers.

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Fidelity Communications

Org chart

Teams

Technical Support Team

Sales Team

Technical Team

Offices

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Fidelity Communications

Org chart

Teams

Technical Support Team

Sales Team

Technical Team

Offices

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