ÂÜÀòÂÒÂ×

Jonathan Ferrel possesses extensive experience in client service within the financial sector, currently serving as a Senior Client Representative at Fidelity Charitable® since August 2020. Demonstrated expertise includes proficiency in various systems such as DigiDonor and Microsoft Office, coupled with a solid understanding of policies and procedures. Prior to this role, Jonathan held customer service positions within Fidelity Charitable, showcasing a strong commitment to operational excellence. Additionally, experience as a Senior Billing Analyst at Credit Agents highlights a focus on client satisfaction and problem-solving regarding credit report discrepancies. Jonathan holds a Bachelor's Degree in Liberal Arts and Sciences from Texas State University, completed in May 2019.