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Julian Jokela is a skilled professional with diverse experience in claims management, sales, customer care, and human resources. Currently serving as a Claims Agent at Fennia since February 2022, Julian previously held the position of Field Sales Manager at Sector Alarm Finland, where responsibilities included recruitment, sales training, and team motivation. At TravelClick, Julian contributed as an Implementation & Customer Care Specialist, managing projects across Northern and Southern Europe, and played a key role in a significant implementation project involving over 500 hotels. Additional experience includes roles as an Account Manager at XN World, an HR & Event Management Intern at Yousician, and a Receptionist at Celtic Hotel. Julian holds a Bachelor of Business Administration in International Business from Haaga-Helia University of Applied Sciences, complemented by studies at Université Savoie Mont Blanc.