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Sylvie Mitchell has extensive experience at Export Development Canada, where roles spanned from Senior Brand Strategy Manager to Director of Customer Experience and Research, focusing on Lean processes, management systems, and customer value delivery. Previously, Sylvie served as a Marketing Research Analyst at Christine Jackson Consulting, addressing marketing challenges for Carleton University's Career Services office. Sylvie holds a Masters in Business Administration and a Bachelor of Commerce in Marketing, both from Carleton University.