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Kevin English is a seasoned Customer Success and Operations Leader with over 25 years of experience in global operations and strategy, primarily within B2B SaaS companies. They currently serve as the Vice President of Client Delivery and Operations at EvolutionIQ, having held significant leadership roles at companies such as Optibus, Dynamic Yield, and IBM. Kevin specialized in building high-performing teams and implementing efficient processes that led to impressive metrics, including a 100% post-sales Gross Retention and a Customer NPS exceeding 70. Kevin earned a BS in Finance from Boston College and has continued their education journey at Fairfield College Preparatory School.