Jana Rummel is an experienced professional currently serving as the International Group CX Manager for Mobility Solutions at Europcar Mobility Group since July 2019, where responsibilities include mapping and improving the customer journey and aligning strategies across teams. Previous roles at Europcar include International Group Business Developer for Vans & Trucks and Product & Marketing Manager B2B, contributing to various B2B marketing initiatives. Prior experience includes a position as Student Worker in Marketing Communication at Philips, where responsibilities involved website maintenance and support for product launches, and as a working student in Brand Management at iq media marketing gmbh, focusing on product development and marketing communication in print advertising. Jana Rummel holds a Bachelor of Science in Wirtschaftspsychologie from Leuphana Universität Lüneburg and a certification in Agile Project Management from thekey.academy.