Saqeb Syed Nouman is a seasoned professional with extensive experience in ICT and IT service management. They currently serve as the Senior Manager of Service Operations Control at e& UAE, focusing on customer experience, performance management, and digital transformation. Formerly, they held various roles at Injazat Data Systems, where they achieved the first ISO/IEC 20000 certification and led ITIL service management practices. Saqeb holds an M.Sc. in Information Systems Management from the University of Greenwich and has worked with prominent organizations across sectors including government, finance, and aviation.
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