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Doug Rufalo is currently a Senior Sales Engineer focusing on Enterprise Wireless Solutions at Ericsson. With extensive experience in telecommunications, security, and IP telephony, they have effectively secured sales in SLED and Enterprise accounts by establishing trust and resolving escalations efficiently. Doug's past roles include positions at Cisco, Palo Alto Networks, and Cradlepoint, where they provided technical support, managed cross-functional teams, and developed sales strategies. Doug holds multiple certifications, including MCSE and CompTIA Security+, and has a solid educational background in Data Processing and Electronics from Brick Computer Science Institute.