Carla Lima is an Operations Director at Ericsson, where they have focused on transforming operational excellence into exceptional customer experiences since 2018. With over 20 years of experience in managing end-to-end sales and delivery processes, Carla previously held various roles at Nokia, including Contract Manager and Global Contract Management and Operations Director. Carla is currently pursuing a Master of Business Administration (MBA) at Fundação Getulio Vargas and has a Bachelor’s degree from Universidade Cândido Mendes.
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São Paulo, Brazil
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