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Kendra Massa is an experienced healthcare professional specializing in health information management and revenue integrity. Currently serving as the Director of Billing Integrity at Ensemble Health Partners since September 2025, Kendra has previously held several leadership positions, including Director of Coding/HIM/Revenue Integrity at Arkansas Heart Hospital and Coding Manager at Conifer Health Solutions. Kendra's career began as a Coding Supervisor at Conway Regional Health System and includes a role as Director of Revenue Integrity at Arkansas Heart Hospital. Kendra holds a Bachelor's degree in Health Information/Medical Records Administration from the University of Cincinnati and an Associate's degree in Health Information/Medical Records Technology from the University of Arkansas for Medical Sciences.