ÂÜÀòÂÒÂ×

Paul Ghataura is an experienced professional in IT service management, currently serving as the Manager of the Service Management Office and Service Desk at Enbridge since October 2014. In this role, Paul oversees Service Management Office practices, the Enterprise ServiceNow Platform, and the Enterprise Service Desk. Previously, Paul held positions at Shaw Communications focusing on IT service performance and governance, and served at the Southern Alberta Institute of Technology and Electronic Data Systems in various service operations and management roles. Paul is recognized for managing cross-functional teams, fostering collaboration, and implementing innovative solutions to enhance IT service management efficiency. Paul holds an education from the Southern Alberta Institute of Technology.