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Melanie Challe, ASQ CQIA, is an Analyst Contact Centre at Enbridge Gas specializing in real-time monitoring and reporting. Melanie also has experience as a Quality Assurance Analyst and Customer Response Representative at Union Gas. As a Store Manager at Aldo Shoes, Melanie was responsible for operations and staff development. With a Business Administration Diploma and a certification in Quality Improvement, Melanie has a strong background in project management and quality analysis.