Mary Milne currently serves as the Director of Human Experience at Empath Health, where a strategic initiative was led to foster a human-centered care approach for patients and colleagues. This role involves developing programs that align with Empath's mission and values and enhancing the overall human experience in healthcare. Prior experience includes senior roles at Tampa Bay Lightning, where responsibilities spanned managing guest experiences and operations for large-scale events. Mary holds a Bachelor of Science degree in Health and Physical Education from Longwood University, a Master of Science in Sports Administration from Eastern Kentucky University, and is a Certified Patient Experience Professional.
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