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Kamal Samir has over 15 years of extensive experience in airport operations and customer service within the aviation industry. Kamal started with SS Air Ground Handling Company as a Check-In and Boarding Agent and later served as a Ramp Supervisor and Operation Shift Leader, demonstrating leadership and coordination skills. At Cairo International Airport, Kamal excelled as a Terminal Operation Supervisor, facilitating communication among stakeholders and enforcing security protocols. Following this, Kamal held various roles at Emirates, culminating in the position of Senior Airport Services Agent and Customer Service Supervisor, focusing on enhancing passenger experiences and managing teams effectively. Kamal holds a Bachelor of Science in Hotel Management from the Faculty of Tourism & Hotel Management, awarded in 2005.