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Asima Sid is a Senior IT Operations Support Engineer at Emirates, specializing in cloud computing and AI/ML technologies. With over 12 years of experience in IT operations and system engineering, they have previously held positions as a System Administrator at Accenture and a System Engineer at Metrolinx. Asima is currently pursuing a Bachelor of Science in Information Technology at Preston University Ajman and has earned multiple certifications in cybersecurity. Driven by a passion for innovation, Asima aims to leverage AI and machine learning to transform business processes and enhance cloud architecture solutions.