Darren Penn, MBA, currently serves as an Enterprise Customer Success Manager at Ellucian since January 2026, following a similar role at Anthology Inc. from June 2025 to January 2026. Prior experience includes positions as Senior Client Success Manager at Rimini Street, where a portfolio valued at $14.6 million was managed with a retention rate exceeding 93%, and Customer Engagement Manager at Anthology, leading initiatives for over 50 clients and achieving a 100% retention rate. Darren's career also encompasses roles at Blackboard, Ellucian, PeopleFluent, Savills North America, and Holt Lunsford Commercial, with notable achievements including driving significant revenue growth, earning the Chairman’s Award for customer success, and receiving recognition as Sales "Rookie of the Year." Educational accomplishments include a BA in Advertising from Texas Tech University and an MBA in Business Management from The University of Dallas.
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