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Justeen Hany Lamey is an experienced professional with a diverse background in language services and customer support. Currently serving as an Arabic transcriptionist at ElevenLabs, Justeen enhances Arabic language models through high-quality transcription and linguistic analysis. As a self-employed English Second Language Instructor since September 2021, Justeen customizes lessons to meet students' individual needs. In addition, experience as a Customer Service Representative at Concentrix involves assisting Amazon customers and achieving high levels of satisfaction. Justeen has also worked as an advertisements translator at ProMina Agency, ensuring marketing messages resonate across languages. Justeen holds a Bachelor's degree in Italian Language and Literature from Ain Shams University, completed in 2023.