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Zoia Aubry is an experienced professional with a focus on customer success and technical solutions. Currently serving as a Customer Success Engineer at Elastic since October 2021, Zoia previously worked at GE Digital as a Technical Account Manager/Application Operation Engineer from January 2018 to October 2021. Responsibilities included managing high-level relationships with stakeholders and enterprise customers, troubleshooting cloud microservices issues, and ensuring customer satisfaction. Earlier roles encompass positions as a Technical Solution Engineer at Caspio and Operations Manager at Nature's Sunshine Products, demonstrating a strong blend of technical expertise and management skills. Zoia holds a Master's degree in Management and Corporate Finance from the University of Finance and Administration in Prague and a Bachelor's degree in Civil and Business Law from Dnipro State University of Internal Affairs.