Shaina Raskas is a Senior Technical Writer with extensive experience in technical documentation and support. Currently employed at Elastic since March 2024, Shaina previously held a Senior Technical Writer position at Shopify, where documentation for developers on the Shopify platform was authored, focusing on developer tooling, themes, and Liquid. Before Shopify, Shaina worked at TITUS as a Documentation Specialist, managing documentation strategies for multiple enterprise products, along with creating microcopy and API documentation. Shaina's earlier roles included Technical Writer at CaseWare Analytics, where Shaina supported a flagship SaaS application, and Technical Solutions Representative at Hewlett-Packard, dealing with escalated technical incidents. Shaina began a career in technical support as a Helpdesk Analyst at Carleton University. Shaina holds a Graduate Certificate in Technical Writing from Algonquin College of Applied Arts and Technology and a Bachelor of Arts in History from Carleton University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices