Lorna Koep is an accomplished professional with extensive experience in environmental services and patient transport management, currently serving as the Director of Environmental Services and Patient Transport at El Camino Hospital since May 2009. Under Lorna's leadership, HCAHPS Cleanliness scores significantly improved in FY’19. Prior roles include Manager of Environmental Services and Patient Transport at El Camino Hospital, as well as Environmental Services Manager at SODEXO and Environmental Services Operations Manager at ARAMARK Healthcare, where Lorna focused on operational efficiency, regulatory compliance, customer satisfaction, and staff development. Lorna holds a Bachelor of Fine Arts degree in Modern Dance Education from the University of Wisconsin-Milwaukee.
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