Nitesh Nair is an accomplished professional with extensive experience in product support and technical management, currently serving as Associate Director of Product Support at Edifecs Technologies since April 2022. Previously, Nitesh held the position of Product Support Manager at Nextgen Healthcare India Pvt Ltd and Symphony SUMMIT, where responsibilities included leading technical support teams, handling escalations, and collaborating with stakeholders during deployments. Nitesh also has experience as a Process Manager at MDeverywhere Inc., an Expert Technical Consultant at Allscripts, and as a Team Leader in various organizations, demonstrating a strong background in customer service and team leadership. Nitesh holds an MBA in Marketing and a Diploma in Business Management with a focus on Customer Relationship Management from the Indian School of Business Management and Administration.
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