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Rochelle McPhail (Higgins) has over a decade of experience in the aviation and recruitment sectors, with a significant tenure at easyJet since April 2013, where roles have included Customer Experience Policy Manager and various positions within ground operations and onboarding for both cabin crew and pilots. Prior to this, Rochelle worked as a Recruitment Consultant at Prime Time Recruitment from October 2011 to April 2013. Educationally, Rochelle attended Tring School from 2002 to 2009, achieving A levels.