Alexandra Cox is a seasoned professional in customer communications and experience, currently serving as the Customer Communications Manager at easyJet since August 2021. Prior to this role, Alexandra held various managerial positions at Affinity Water from September 2017 to August 2021, where responsibilities included overseeing customer experience and digital transformation efforts. Alexandra's earlier experience at British Airways spanned from January 2011 to September 2017, focusing on digital marketing innovations and strategic development for the airline's online platforms. Additional experience includes a marketing executive role at VisitBritain, managing international consumer campaigns, and an account executive position at Intelligent Marketing. Alexandra holds a BA in English Literature with First Class Honours from Lancaster University, supplemented by an interdisciplinary EAP year at UC Irvine.
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