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Samuel Voss Jr is an experienced IT professional with a robust background in infrastructure services and account management. Currently serving as Associate Manager of Infrastructure Services at DXC Technology since May 2016, Samuel excels in managing documentation and possesses over 15 technical skills. Prior to this role, Samuel worked as IT Support Supervisor at Guitar Center, where responsibilities included IT project and program management. Experience as IT Client Delivery Manager at CSC involved fostering effective customer relationships and aligning IT services with business goals. Earlier positions at CC-OPS included IT Service Delivery Manager, overseeing service level performance and operational efficiency, and Lead Desktop Support Technician, where mentoring and technical support were key responsibilities. Samuel holds an Associate's Degree in Computer Networking Systems from ITT Technical Institute.