Offices: Cardiff, Newport, Swansea and many more!

Privacy Policy: https://www.dwrcymru.com/privacy

We keep three million people in Wales and Herefordshire healthy each day with safe, reliable water; and take away wastewater to clean, before returning is safely to our beautiful rivers and sea. 

We're different from other water and energy companies. We don’t have shareholders. This means that we’re able to keep our customers'​ bills down, and put every single penny we make straight back into looking after their water and beautiful environment – now, and for years to come. 

We think it’s a much better way of doing things. After all, there aren’t many things more important than safe, clean water.

Water

Dŵr Cymru Welsh Water

Dŵr Cymru Welsh Water's headquarters in Cardiff, United Kingdom

This department oversees the planning, implementation, and regulation of wastewater management and treatment processes.

Wastewater Management

This department oversees the planning, execution, and completion of projects, ensuring they align with organizational goals and are delivered on time and within budget.

Project Management

The Engineering & Technical Services team at Dŵr Cymru Welsh Water is responsible for designing, developing, and maintaining the infrastructure that ensures the delivery of safe and reliable water services. This multidisciplinary team of engineers and technical analysts focuses on optimizing processes, implementing automation, and ensuring compliance with environmental standards, all while enhancing operational efficiency to benefit the communities they serve. Their work is crucial in managing water resources effectively and innovating solutions for wastewater treatment and network resilience.

Engineering & Technical Services

The Research & Development team at Dŵr Cymru Welsh Water focuses on advancing water quality and resource management through scientific innovation and analysis. They conduct cutting-edge research in areas like organic and chemical analysis, microbiology, and process optimization to ensure safe, reliable water supply and effective wastewater treatment. By pioneering new technologies and methodologies, the team aims to enhance environmental sustainability and service efficiency, directly benefiting the communities they serve.

Research & Development

The Customer Service & Support team at Dŵr Cymru Welsh Water is dedicated to delivering exceptional service to customers across Wales and Herefordshire. This team manages inquiries, resolves issues, and gathers customer feedback to enhance the overall experience, ensuring that every resident receives reliable and safe water services. By fostering strong community engagement and addressing customer needs, they contribute to the company's commitment to transparency and customer satisfaction, all while supporting the sustainable management of water resources.

Customer Service & Support

The Data Science & Analytics team at Dŵr Cymru Welsh Water harnesses data to optimize water management and service delivery. They analyze performance metrics, develop business intelligence solutions, and ensure data governance, all aimed at enhancing operational efficiency and customer satisfaction. By leveraging advanced analytics and GIS data, the team supports the company's commitment to providing safe, reliable water services while safeguarding the environment.

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Other teams

Project Management

Engineering & Technical Services

Research & Development

Customer Service & Support

Data Science & Analytics

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People (20)

Jobs (0)

Other teams

Project Management

Engineering & Technical Services

Research & Development

Customer Service & Support

Data Science & Analytics

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