Joshua Dries currently serves as the Chief Technology Officer at Duncan Solutions, a position held since February 2025. Prior to this role, Joshua Dries amassed considerable experience at Navient from July 2014 to March 2025, where positions included VP of Contact Center Technology & Optimization, Senior Director of Contact Center Technology, and Director of Dialer Operations. Joshua Dries also worked at Sallie Mae from June 2007 to July 2014, transitioning through roles such as Dialer Development Project Manager and Dialer Strategist, focusing on automated dialing solutions and operational efficiency. Earlier experience includes serving as Operations Supervisor at Pioneer Credit Recovery from August 2006 to June 2007. Joshua Dries holds a degree from the University at Buffalo.
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